Building better products through research, empathy & collaboration — I’m Mia, based in Berlin.

Originally from sunny Cape Town, I moved to Berlin to
study Product Management at CODE University of
Applied Sciences.

Over the past six years, I’ve worked across the tech and hospitality industries — both independently and as part of cross-functional teams.

Along the way, I’ve built a portfolio of work that I’m genuinely proud of, shaped by curiosity, collaboration,
and a drive to make meaningful things.

Oversaw the planning and execution of regular events in the company’s newly launched event space, ensuring alignment with w3.fund’s brand values and the broader web3 industry.

Acted as the primary point of contact for external partners and event hosts, managing everything from technical setup and spatial layout to on-site staffing and vendor coordination.
Provided hands-on support before, during, and after events, ensuring smooth operations and high-quality attendee experience.
Took on the role of co-working space manager for the newly opened w3.hub, a space designed for professionals in the web3 and crypto space.
Contributed to the early planning phases of the hub, including layout design, membership structuring, and community engagement strategy.
Maintained day-to-day operations of the hub, fostering a welcoming environment and building relationships with members.
Organized community-building initiatives and member events to enhance engagement and knowledge-sharing within the hub.

Coordinated the first portfolio event from concept to execution, aligning event outcomes with brand and partner expectations.

Introduced agile-inspired processes using Trello to improve team organization and boost operational efficiency in a fast-paced environment.
Supported social media presence by curating engaging, brand-relevant content across multiple channels.
Adapted quickly to evolving team needs, taking on cross-functional responsibilities and streamlining collaboration across departments.
Developed clear communication routines to ensure alignment with both internal stakeholders and external partners.

Led a 3-month strategic research project to uncover actionable insights for improving the student experience, combining quantitative and qualitative methods.

Designed and implemented a student experience strategy, ensuring alignment between user insights and broader institutional goals.
Collaborated with marketing and leadership teams to apply research findings to brand messaging and communications.
Facilitated internal workshops to share findings and encourage cross-departmental knowledge exchange.

Conducted in-depth research on learning science and university models to support development of inclusive education initiatives.

Coordinated a pilot education program tailored to learners with forced migration backgrounds, ensuring accessibility and sensitivity to diverse needs.
Integrated ethical considerations into program design and participant engagement, prioritizing user privacy and dignity.

Managed relationships with university and investor partners, supporting alignment with institutional strategies.

Oversaw the internal job platform, curating student opportunities and promoting research collaborations.
Coordinated events and initiatives with external partners, strengthening long-term stakeholder engagement and visibility.

Supported the lead qualification process by vetting potential investors to ensure alignment with platform standards.

Developed foundational knowledge in investor relations and private equity operations within a globally distributed team.
Communicated directly with prospects, refining messaging and maintaining high responsiveness in a high-stakes environment.